My Account & Payments

What Payment Methods Can I Use?

We understand that payment options are important to our customers. At Muravai, we strive to make payment processes simple, secure, and convenient. We accept various payment methods to accommodate our customers' needs.

Why was my discount code not accepted?

At Muravai, we offer our customers discount codes as a way of saying thank you for choosing us. In this article, we will walk you through the steps to use your discount code on muravai.com, including the restrictions that apply.

How do I unsubscribe from emails?

If you're receiving too many emails from us or simply want to unsubscribe from our email list, we're here to help! Follow the steps below to unsubscribe from our emails.

How do I use a discount code at Muravai?

At Muravai, we occasionally offer discounts and promotions to our customers. These discounts can be applied during the checkout process to receive a lower price on your purchase. In this article, we will guide you on how to use discount codes and promotions on Muravai, including where to enter the code, how to apply it, and how to ensure that the discount is reflected in your order total.

How is the exchange rate determined when converting US dollars to my currency?

At our website, we display prices in US dollars for our customers' convenience. However, we understand that our customers come from all over the world and may use different currencies. When making a purchase, the billing statement will show the exact amount in your own currency.