HOW TO CANCEL YOUR ORDER

If you need to cancel your order, please follow these steps:

  • Go to the e-mail you used to place your order.
  • Locate your order number.
  • Send us an e-mail to support@muravai.co including the order number.
  • In your e-mail, please specify your name, and your order number.

Please note that once the order is shipped, we may not be able to accommodate your request as the order will have already entered the processing phase. 

 

FINAL THOUGHTS

In summary, we understand that sometimes unexpected situations arise that may require you to cancel or modify your order. We want to make this process as easy as possible for you, which is why we've provided step-by-step instructions for how to cancel or change your order. We're here to provide you with the best possible customer service experience, so please don't hesitate to reach out to us if you need any assistance.